About Scot & Susan

Co-authors of the AMAF Berry Book Award finalist Voice Marketing: Harnessing the Power of Conversational AI, are leading experts in conversational AI marketing and global speakers on AI, marketing, and customer experience. Their book combines academic research with real-world case studies from iconic brands like Coca-Cola, Mercedes, and Nike, providing marketers with practical strategies to future-proof their brands in an AI-driven landscape. As sought-after speakers at industry conferences worldwide, they deliver actionable insights on transforming brand engagement from traditional one-way communication into dynamic, two-way conversations.